Our client, a private markets fund administrator, is hiring an Investor Services Senior Associate for a team dedicated to one private equity fund manager client. The seat covers day-to-day LP servicing (inquiries, portal postings, capital activity and investor records) and includes building AI and automation tools that take manual work out of those processes.
Find out if this opportunity is a good fit by reading all of the information that follows below.
Compensation : $85,000 to $125,000
Location : New York, New York (Open to FULLY REMOTE)
What You'll Do
- Run a shared investor inbox, answering LP questions accurately and on deadline
- Post investor deliverables to the investor portal, with confidentiality and regulatory rules in mind
- Keep investor records current in eFront and the CRM, and track investor activity across both
- Support capital call and distribution processing, with close attention to accuracy and timing
- Process account updates and audit confirmations
- Help onboard new investors and refine how investor servicing gets done
- Partner with treasury, fund accounting, and data and reporting teams so investors get a consistent experience
- Spot manual, repetitive steps in the investor servicing workflow, then build and test AI and automation fixes and keep them running
What We're Looking For
- 2+ years of investor services, client service or related experience supporting private equity funds, at a fund administrator, fund manager or investment bank
- Hands-on eFront experience (required)
- Experience with AI, automation or workflow-improvement projects
- Strong Microsoft Office skills
- Highly organized: you track open items and close them out on time
- Sharp attention to detail, clear communication and good judgment on when to escalate
- Able to work independently and comfortable in a fast-paced environment
Preferred
- Experience with a CRM platform
- Private equity fund accounting experience combined with investor-facing responsibilities
- Working knowledge of subscription lines, NAV facilities, management fees and performance fees
- Experience with due diligence questionnaires, capital call and distribution tracking, and investor account statements
The Environment
Remote. This is a role with a fund administrator, dedicated to a single private equity client. Benefits include employer-subsidized medical, dental and vision coverage and a 401(k) match. xhqgsiq
Remote working/work at home options are available for this role.
Investor Services Senior (REMOTE) in new york at Unknown Company
This position is listed as full time and able to be worked remotely.