Inventory Operations Specialist

Inventory Operations SpecialistThe Inventory Operations Specialist is a hands-on warehouse operations professional responsible for maintaining inventory accuracy, investigating inventory issues, and ensuring products are available to support customer orders.This position spends significant time on the warehouse floor verifying inventory, researching discrepancies, supporting cycle counts, utilizing RFID technology, and partnering with Receiving, Fulfillment, and Quality teams to resolve inventory issues in real time.While inventory reports and systems are important tools, success in this role comes from taking ownership of inventory accuracy through active investigation, operational follow-up, and cross-functional collaboration. The Inventory Operations Specialist also participates in inventory planning and purchasing support by providing operational insights that help maintain healthy inventory levels and improve overall warehouse performance.Inventory Operations & Warehouse SupportSupport the Inventory Manager with daily warehouse inventory priorities, issue resolution, and operational follow-upSpend significant time on the warehouse floor verifying inventory, investigating discrepancies, and supporting inventory accuracyMonitor live inventory levels across styles, sizes, colors, and garment categories to identify fulfillment risks before they impact customersInvestigate inventory shortages, overages, misplaced inventory, and inventory accuracy issues through hands-on warehouse verificationReview inventory movement, item status, storage locations, and physical inventory to ensure system accuracyPerform cycle counts, physical inventory audits, RFID scanning, and inventory reconciliationsIdentify root causes of recurring inventory discrepancies and partner with warehouse teams to implement corrective actionsHelp ensure inventory standards, warehouse processes, and inventory handling procedures are consistently followedPurchase Order & Receiving SupportParticipate in purchase order review activities by validating inventory needs, quantities, and receiving accuracyAssist with reviewing purchase orders before and after inventory receiptVerify incoming inventory matches expected quantities, garment styles, colors, sizes, SKUs, and quality standardsEnsure newly received inventory is accurately entered into inventory systems and made rental-readyPartner directly with Receiving, Quality, Purchasing, and Inventory teams to investigate and resolve receiving discrepanciesIdentify receiving errors, missing inventory, incorrect SKUs, damaged garments, and inventory quality concernsSupport proper placement, labeling, RFID scanning, and inventory tracking throughout the warehouseInventory Availability & Fulfillment SupportMonitor blocked, constrained, or at-risk inventory that may impact customer ordersInvestigate inventory constraints and recommend substitutions while maintaining garment style, color, fit, and wedding party consistencyPartner with Inventory and Fulfillment teams to resolve inventory shortages before shipment deadlinesUtilize garment knowledge, sizing expertise, SKU structures, and inventory availability to support fulfillment decisionsTrack recurring inventory issues and recommend operational improvements to prevent future shortagesSupport urgent inventory investigations and issue resolution during peak production periodsInventory Reporting & Operational SupportUse inventory reports and warehouse systems to identify inventory discrepancies, shortages, blocked inventory, and fulfillment risksMaintain inventory tracking tools that improve inventory visibility and support daily warehouse operationsReview inventory activity and trends to support operational decisions and inventory planningDocument inventory investigations, corrective actions, and operational follow-upPrepare inventory reports and operational updates for leadership as requestedEscalate inventory risks with recommended corrective actionsInventory Planning & Continuous ImprovementParticipate in inventory planning activities by providing inventory accuracy insights, warehouse observations, and operational recommendationsReview upcoming demand and historical inventory activity to help identify inventory needs and potential fulfillment risksMonitor inventory depth by style, size, and category throughout the yearIdentify inventory that is understocked, overstocked, aging, damaged, missing, or underutilizedRecommend inventory additions, transfers, repairs, relocations, removals, and process improvements based on inventory conditions and operational findingsSupport inventory readiness initiatives leading into peak business periodsIdentify opportunities to improve inventory workflows, RFID processes, inventory tracking, and overall warehouse efficiencyInventory Systems & Data IntegrityUtilize RFID technology and warehouse inventory systems to locate, verify, and reconcile inventoryInvestigate missing inventory, incorrect inventory statuses, and location discrepancies through physical warehouse verificationMaintain accurate inventory records across warehouse systemsEnsure physical inventory consistently aligns with system recordsIdentify process gaps contributing to inventory inaccuracies and recommend sustainable operational improvementsRequirementsExperienceMinimum of 2–4 years of experience in warehouse inventory operations, inventory control, fulfillment, logistics, or distributionInventory planning, purchasing support, inventory replenishment, or receiving operations is a plusExperience with RFID technology, warehouse management systems (WMS), or inventory management systems preferredExperience performing cycle counts, inventory audits, inventory reconciliation, or physical inventory verification preferredExperience using Google Sheets or Microsoft Excel, including formulas, filters, lookup functions, and pivot tablesExperience with Metabase or similar reporting platforms preferredSkillsStrong problem-solving skills with the ability to investigate inventory discrepancies, identify root causes, and implement corrective actionsStrong attention to detail and commitment to inventory accuracyAbility to prioritize multiple operational tasks in a fast-paced warehouse environmentStrong organizational, communication, and collaboration skillsAbility to work independently while partnering effectively across Receiving, Fulfillment, Purchasing, Quality, and Inventory teamsAbility to learn garment sizing, fit, style, color, SKU structures, and substitution processesDemonstrated ownership, accountability, and follow-throughDemonstrated ability to investigate operational inventory issues, identify root causes, and drive corrective actions through resolution while working in a hands-on warehouse environmentPhysical RequirementsAbility to stand, walk, bend, reach, push, pull, and perform warehouse inventory activities throughout the shiftAbility to lift up to 20 poundsComfortable working both in an office setting and on the warehouse floor throughout the dayFlexibility to work overtime or adjusted schedules during peak business periods as business needs requireHigh school diploma or equivalent required