INTL. Sr. SRE

Job Description

We are seeking a Senior Site Reliability Engineer (SRE) to play a leadership role in driving reliability, scalability, and observability across a modern, cloud-based application platform. This role will be instrumental in transitioning teams from reactive support to proactive engineering practices, establishing SRE standards, and mentoring junior team members.

The ideal candidate will bring deep expertise in cloud environments, application monitoring, and automation, combined with strong collaboration skills and the ability to influence engineering teams toward operational excellence.

Key Responsibilities

Design, implement, and continuously improve monitoring, alerting, and observability frameworks across production environments

Lead troubleshooting of complex production issues and drive thorough root cause analysis to prevent recurrence

Own and enhance cloud-based application and platform reliability at scale

Partner with and influence engineering teams to improve system performance, scalability, and resiliency through architectural guidance and best practices

Architect and implement automation of operational tasks and workflows to significantly reduce manual intervention

Drive improvements in incident response processes, playbooks, and on-call procedures to minimize downtime

Lead monitoring and administration of containerized environments (Kubernetes/AKS)

Establish and champion SRE best practices and standards across teams, mentoring mid-level and junior engineers in SRE principles

Help guide teams through the cultural and technical transition from reactive support to proactive SRE practices

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

~6–8+ years of experience in a Site Reliability Engineer or similar role (10+ years total IT experience)

Deep expertise working in Azure cloud environments at scale

Extensive hands-on experience with monitoring and observability tools (e.g., Elastic, Prometheus, Grafana, or similar), including designing and architecting monitoring strategies

Proven experience supporting production applications in complex, high-availability environments (application-focused SRE vs. infrastructure-only)

Strong knowledge of Kubernetes (AKS) for monitoring, alerting, administration, and troubleshooting

Ability to troubleshoot and debug applications at a deep level, including reading, understanding, and reviewing code

Solid experience with .NET/C# application environments

Experience with databases (SQL and/or NoSQL such as Cosmos DB, PostgreSQL, etc.)

Demonstrated ability to mentor engineers and drive SRE adoption across teams Experience in multi-cloud or hybrid-cloud environments (Azure + AWS/GCP)

Exposure to EKS or non-Azure Kubernetes environments

Experience supporting single-page applications (e.g., Angular)

Strong background in automation and scripting (e.g., Python, Bash, PowerShell, Terraform)

Prior experience leading teams through the transition to SRE best practices

Experience working in global or distributed teams

Track record of reducing MTTR, improving SLOs/SLIs, and driving operational maturity