Internship, Program Manager, Lifecycle Communications (Winter/Spring 2027)

Email Strategy InternTesla is looking for a highly capable, independent intern to help design, build, and execute email strategies that retain customers, drive conversion, and improve customer experience. You will own work end to end, from ideation and campaign build through QA, deployment and iteration, and work cross-functionally to help stand up and refine automations that improve CSAT and the overall customer journey.This role suits someone who thrives in a fast-paced environment with minimal supervision, brings their own ideas, and can turn strategy into execution quickly while partnering across Design, Content, Analytics, Legal and Sales.ResponsibilitiesOwn email campaign execution end to end, through ideation, inbound requests, multi-device/browser proofs, QA, scheduling, and post-send monitoringIndependently test, analyze and optimize email campaigns (including A/B tests) that improve retention, conversion, and engagementDesign, build, and refine lifecycle and triggered automations that reduce friction, improve CSAT, and support customers at key moments; research existing automations across the business for improvement opportunitiesBuild and run communication plans aligned with broader marketing strategy and brand voicePartner with analysts on performance insights, list hygiene, opt-in status, and data-protection compliance to improve targeting, messaging, and experienceCollaborate with Design, Copy, Content, and Analytics on on-brand assets and messaging; request, track, and give feedback on hero/asset workDrive projects from start to finish with minimal supervision, hitting timelines, aligning cross-functional partners, and improving email program workflows over timeStay current on email best practices and the broader communications landscapeRequirementsCurrently pursuing a degree in Business Analytics, Communications, Advertising, or Media StudiesHighly organized, detail-oriented, and comfortable owning multiple projects with minimal supervisionProven ability to meet deadlines and project-manage across cross-functional teamsComfortable with change and a fast-paced environmentFamiliarity with A/B testing concepts and basic email best practicesData-driven mindset with the ability to interpret performance metrics and optimize workflowsExperience in digital communications, email marketing, customer lifecycle programs, CRM audiences or customer retentionCompensation & BenefitsAs a full-time Tesla Intern, you will be eligible for:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k), Employee Stock Purchase Plans, and other financial benefitsCompany Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceCommuter benefitsEmployee discounts and perks programExpected Compensation $20.91 - $38.70 + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.