Internship, IT Support Technician, Infrastructure Engineering (Winter/Spring 2027)

IT Field Support Technician InternshipConsider before submitting an application:This position is expected to start around January 2027 and continue through the Winter/Spring term (ending approximately May 2027) or continuing into Summer 2027 if available and there is an opportunity to do so. We ask for a minimum of 12 weeks, full-time and on-site, for most internships. Our internship program is for students who are actively enrolled in an academic program. Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships.International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying.

You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.Internship Program at TeslaThe Internship Recruiting Team is driven by the passion to recognize emerging talent. Our year around program places the best students in positions that they will grow both technically and personally through their experience working closely with their Manager, Mentor, and team. We provide an experience that allows for the intern to experience life at Tesla by given them projects that are critical to their team's success.About the TeamThe IT Field Support (ITFS) team provides comprehensive assistance to Tesla retail locations throughout North America and South America.

This includes support for Autopilot, Robotaxi, and high-visibility events. The team ensures 24/7 uptime across sales, service, and delivery centers. Aside from day-to-day support, the team develops internal monitoring systems and automation that help minimize downtime. This technician will be part of a team providing remote and onsite support for hundreds of Tesla Centers, with a direct impact on infrastructure upgrades that help Autopilot Engineering upload AP data.ResponsibilitiesSupport core infrastructure, endpoint systems, and user-impacting issues at Tesla CentersHelp develop internal monitoring systems and automation jobs that reduce downtime at sales, service, and delivery locationsProvide remote and onsite support across a large multi-site environmentTroubleshoot hardware, endpoints, and network issues; prioritize incidents and communicate across functions to keep locations operationalRequirementsPursuing a Bachelor's in Information Technology, Computer Engineering, Networking or a related fieldHands-on experience in field and/or remote IT supportFamiliarity with core network infrastructure, endpoint systems, and hardware troubleshootingUnderstanding of high-throughput network infrastructure and data offloadingStrong incident management, prioritization, and cross-functional communication skillsNice to have: Linux, Windows, macOS, iOS, OSI networking, Meraki, Aruba, Jamf, Intune, JSM/Jira, NetcloudCompensation & BenefitsBenefitsAs a full-time Tesla Intern, you will be eligible for:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans.

Both have an option with a $0 payroll contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k), Employee Stock Purchase Plans, and other financial benefitsCompany Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceCommuter benefitsEmployee discounts and perks programExpected Compensation $28.00 - $36.00 + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.