Homemaker SupervisorThe Homemaker Supervisor will oversee the daily operations and activities of staff and volunteers in the Homemaker Program. This role involves supervising staff, volunteers, coordinating schedules, maintaining quality standards, and fostering a positive and supportive work environment.Receives general supervision from the Program Coordinator. Supervisor sets the overall objectives and employee and supervisor, in consultation, develop the deadlines, projects, and work to be done; employee is responsible for planning and carrying out the assignment; and work is reviewed only from an overall standpoint.Responsibilities and Duties:Accomplishes department objectives by supervising staff and organizing and monitoring work processesMaintains staff by recruiting, selecting, orienting, and training employeesAccomplishes staff job results by coaching, counseling, and disciplining employeesPlans, monitors, and appraises job resultsConducts trainingImplements and enforces systems, policies, and proceduresMaintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulationsCompletes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures as neededControls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actionsProvides quality service by enforcing quality and customer services standardsContributes to team effort by accomplishing related results as neededOther duties as assignedKnowledge, Skills, and Abilities Required:Knowledge of social work programs and processesKnowledge of community resources and support network available to clientele servedExcellent communication skills, both orally and writtenExcellent organizational and time management skillsAbility to relate to the elderly and their unique problemsKnowledge and ability to operate office equipment including telephone, copy machine, fax machine, computer, and calculatorKnowledge and ability to do basic arithmetic.
Experience with budgeting preferredAbility to read and interpret guidelines and regulations and apply them to the jobHigh school diploma, GED, or equivalent required. Associate's or Bachelor's Degree from an accredited two or four-year college or university in Business Administration preferred. Industry and management experience a plusA valid driver's license and a good driving recordWork Conditions: May require prolonged periods of sitting and standing; physical demands may require some walking; bending; reaching; carrying of light or moderate heavy items such as cleaners, cleaning equipment, papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.Supervisory Responsibilities: Homemaker Volunteers I