Seeking a proactive Level 2/3 Internal IT Support Engineer for a remote full-time position, responsible for advanced endpoint setup, remote troubleshooting, and platform optimization during user migrations and company transitions. Key Responsibilities Set up and configure machines using Entra Domain Join and manage Intune policies for device compliance and security Provide Tier 2-3 remote support for hardware, software, and network issues across multiple operating systems Monitor endpoint health using RMM tools and document system configurations and migration procedures Required Qualifications Proven experience in Level 2-3 IT support roles, particularly in MSP or enterprise environments Strong proficiency in Entra ID (Azure AD) Domain Join and Microsoft Intune for device management Experience with profile migration tools and RMM platforms (Datto, N-Able, ConnectWise) Familiarity with Microsoft 365 services including Exchange Online, Teams, and SharePoint Scripting and automation experience, including PowerShell and Python
Internal IT Support Engineer in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.