Interactive Technology & Systems Technician

Museum Exhibits & Interactive Experiences

Bring Museum Technology to Life

Are you a hands-on technology enthusiast who enjoys solving problems, testing interactive applications, and figuring out how things work?

At D&P, we bring museum exhibits and visitor experiences to life through innovative technology, interactive installations, and immersive environments.

We are looking for an Interactive Technology & Systems Technician to help configure, test, troubleshoot, and prepare the computer-based systems that power these experiences.

This is an excellent opportunity for an early-career IT professional who wants to move beyond traditional computer support and work on exciting, real-world museum projects.

What You’ll Do

1. Configure and Prepare Interactive Systems

• Set up and configure Windows-based computers and related hardware.
• Install software, interactive applications, and multimedia programs.
• Prepare and verify systems before installation at museum sites.
• Assist with software updates and configuration adjustments.

2. Test Interactive Experiences

• Test interactive exhibits, touchscreen applications, and multimedia experiences.
• Identify software bugs, performance issues, and unexpected system behavior.
• Reproduce and document technical problems clearly.
• Work with programmers and technical specialists to verify fixes.

3. Troubleshoot and Solve Problems

• Diagnose common hardware, software, and connectivity issues.
• Investigate application crashes, touchscreen problems, and system failures.
• Support technical teams in identifying and implementing solutions.
• Escalate more complex issues to senior engineers when needed.

4. Support Museum Project Delivery

• Work closely with developers, engineers, and project teams.
• Assist with final system testing and quality checks.
• Occasionally travel to project sites to support installation, testing, and commissioning.
• Help ensure that interactive experiences are ready for visitors.

What We’re Looking For

Essential Skills

• A solid foundation in computer hardware, Windows operating systems, and software installation.
• Experience in IT support, technical troubleshooting, computer configuration, or a related hands-on technical field.
• Strong problem-solving skills and attention to detail.
• Ability to follow technical instructions, document issues, and communicate clearly.
• A collaborative mindset and willingness to learn new technologies.

Nice to Have

• Experience with interactive applications, gaming technology, or multimedia software.
• Basic programming or scripting knowledge.
• Familiarity with touchscreens, audiovisual equipment, or networked systems.
• Experience testing software applications or troubleshooting computer-based installations.

Who Could Be a Great Fit?

You might currently be:

• An IT Support Technician or Help Desk Specialist.
• A Computer Technician or Technical Support Specialist.
• A recent graduate in IT, computer science, or a related technical field.
• An installation technician interested in software and interactive technology.
• A technology enthusiast with practical troubleshooting experience.

You do not need previous museum experience. We value technical curiosity, initiative, and the ability to learn.