Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.
- Minimum five years of experience in system administration, integration support, or enterprise platform management.
- Hands-on experience configuring systems, workflows, roles, permissions, fields, tables, and customizations.
- Advanced experience with Workato or a similar integration platform.
- Strong knowledge of REST APIs, SOAP, JSON, XML, OAuth2, API keys, SSO, and credential governance.
- Experience supporting enterprise systems such as Salesforce, SAP, ServiceNow, Workday, or PeopleSoft.
- Experience troubleshooting system logs, integration logs, workflow failures, and automation errors.
- Familiarity with Dev/Test/Prod environments, releases, Agile or hybrid projects, and change-control processes.
- Strong analytical, communication, documentation, and workload-management skills.
Preferred Qualifications
- Experience administering Agiloft or another Contract Lifecycle Management platform.
- Experience with MuleSoft, Boomi, Zapier, or other automation tools.
- Knowledge of data governance, audit controls, and compliance requirements.
- Experience with system migrations, upgrades, or platform transitions.
- Agiloft University or Workato certifications.
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