Intake Specialist (Fully Remote)

• Serve as the first point of contact for prospective clients and guide them through the initial intake process.
• Support a professional, responsive, and welcoming experience from lead capture to consultation scheduling.

Key Responsibilities:

• Manage inbound leads, answer calls, and make outbound follow-ups to prospective clients.
• Schedule paid consultations, coordinate calendars, and maintain accurate CRM records.
• Collaborate with the legal team and send timely reminders to keep clients engaged.

What We're Looking For:

• At least one year of client-facing experience in customer service, sales, or intake.
• Advanced English skills and professional telephone etiquette.
• Strong organizational skills with the ability to manage multiple priorities.

Job Duck

Job Duck connects ambitious individuals with remote job opportunities at US-based companies. It is a lifestyle company with a Great Place to Work Certification since 2022, fostering a culturally diverse and supportive culture.