Intake Client Specialist (Fully Remote)

• Review incoming medical service authorizations and paperwork to create new clients, update existing clients, and close accounts.
• Correspond with agency case managers via email, portal messaging, and phone calls to resolve action items.
• Coordinate with internal partners including Logistics, Customer Care, Billing, and Compliance.

Required Skills:

• High school diploma or equivalent with basic Microsoft Office and data entry skills.
• Strong analytical skills, attention to detail, and ability to problem solve.
• Ability to navigate multiple computer systems and prioritize in a fast-paced environment.
• Fully remote position, must be located in Iowa.
• Monday-Friday 8:00am-5:00pm with potential overtime.
• Must have wired internet and a quiet workspace.

Mom's Meals

Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meals to homes nationwide. They are a family-operated business looking for compassionate, friendly people who want to make a difference in the lives of others.