Connecting individuals with vital behavioral health services, the full-time Intake Call Center Representative will handle inbound calls, conduct assessments, and provide compassionate support while working remotely. Key Responsibilities: Handle inbound calls, conducting initial screenings and assessments to gather vital information Provide compassionate support to individuals in crisis, offering appropriate resources and referrals Utilize knowledge of behavioral health programs to guide clients to the right level of care Required Qualifications: High school diploma or equivalent (Bachelor's degree in psychology or related field preferred) 1-2 years of call center or customer service experience, ideally in behavioral health or healthcare Familiarity with behavioral health terminology and available community resources Proficient in using computer systems, including Microsoft Office
Intake Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.