Insurance Processing Specialist I

Insurance Processing SpecialistBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Summary:The Insurance Processing Specialist is responsible for the maintenance of insurance records and timely premium disbursements for all escrowed loans. The specialist will also monitor the work of the insurance vendor to ensure premiums are paid and any customer-related issues are resolved timely. The Insurance Specialist will also monitor a team email inbox and respond timely to all emails to resolve any issues.Essential Duties and Functions:Process the Daily Import files to update the system with the most current insurance information from the vendorReview loans that reject in the insurance batch before finalizing insurance disbursements for that particular dayMonitor and respond to emails as needed for the team email inboxReview closing documents within the imaging system as research requiresComplete reports and logs to ensure insurance information is current in the system and send any info/policies to the vendor to update the system via the daily importAnalyze the Monthly Lender-Placed Insurance bill and pay accordinglyCreate/maintain procedure documents as requestedResearch insurance lines during the monthly analysis process as neededRespond to HOA research items such as requesting payments and sending letters to the HOA to obtain amounts due to avoid any and all liens on a propertyProcess daily flood files for newly activated loans and submit to flood vendor to update the certificateReconcile flood files for all loans being transferred out and submit to flood vendor as requestedMonitor deposits and disbursements between SMS and the insurance vendor for all Loss Draft funds.All other duties and special projects as assignedCompetencies:Knowledge of Microsoft ExcelBasic understanding of Loss Mitigation, REO, Bankruptcy, and ForeclosureAbility to research and comprehend state laws and regulationsExcellent work ethic, high productivity, and attention to detailStrong written and verbal communication skillsAbility to multi-taskTime management and organizedQualifications:High School Diploma/GEDProficient with MS OfficeExceptional telephone demeanorAbility to maintain a high level of confidentiality1 – 3 years experience in a similar positionPreferred:Associate's or Bachelor's degree in a business or financial related disciplineExperience in a mortgage banking or real estate financing environmentPhysical Requirements Necessary on a Regular Basis:Repetitive motion.

Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.Vision sufficient for use of a computer monitor.Sedentary position. Ability to sit at a desk 7-8 hours per day.Worker not substantially exposed to adverse environmental conditionsPay Ranges:Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.EEO Statement:The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.Teammate Benefits & Total Well-Being:We go beyond standard benefits, focusing on the total well-being of our teammates, including:Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceFinancial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementMental Health & Wellness: Free Mental Health & Enhanced Advocacy ServicesBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits.

Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.The Power To Be Yourself:As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".