Managing inbound client interactions, the full-time Insurance Customer Service Representative will handle calls regarding payments, policy changes, and coverage questions while identifying opportunities for client retention in a remote environment. Key responsibilities Manage inbound client calls related to service needs, including payments and policy modifications Maintain calm and professional communication while multitasking across various systems Identify client needs and opportunities to enhance relationships and support revenue retention Required qualifications Customer service or call center experience preferred Basic understanding of insurance concepts preferred Ability to obtain state-required insurance licenses within the first 90 days Proficient typing skills with accuracy Comfortable with Microsoft Office Suite and quick to learn new systems
Insurance Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.