Insurance Customer Service Agent

Job Opportunity at Dacotah InsuranceDacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has a passion for helping others.Essential Functions:Provide prompt and courteous customer serviceAssist customers with policy changesIdentify customer needs and propose appropriate products and servicesConsistent utilization of technologiesMaintain agency management systemProvide support to team members to reach agency performance goalsMaintain a strong and positive work ethic and total commitment to success dailyParticipate in educational opportunities to stay informed of industry developmentsPerform other duties as assignedEducation & Experience:Insurance or Other Business-Related ExperienceCurrent Property & Casualty Insurance License, or willingness to obtain within 90 daysA commitment to professional and ethical behaviorEffective verbal and written communication skills; communication proficiencyDemonstrated ability to use tact, diplomacy, and professionalism when working with customers and co-workersHigh importance placed on excellent customer serviceA self-starter, one who is highly motivatedDetail-oriented, thorough with a focus on accuracyAptitude and willingness to learn various software applications relevant to this positionWe offer the opportunity for career growth and development in a professional and pleasant working environment.

We offer a competitive salary and exceptional benefits package including:Health Insurance- Dacotah Bank pays 100% of the premium, individual and family coverageDental Insurance- Dacotah Bank pays 100% of the premium, individual and family coverageHealth Savings AccountLife Insurance for the employee and familyPaid Vacation and Sick TimeRetirement Plan OptionsAdditional Perks and Benefits