Insurance Clerk - Full-Time | Days

Insurance ClerkThe Staff Pad is proud to partner with a reputed healthcare organization in Manchester, TN and we are looking to hire an Insurance Clerk for their Billing Department. In this role, you will support insurance and patient account operations by ensuring accurate information, timely processing, and efficient coordination of insurance-related activities.Schedule: Full-Time | DaysWhat You'll DoPrepare and submit accurate claims to payers using proper methodologyAddress inquiries regarding claims and insurance coverageMake necessary adjustments, corrections, and changes to patient accountsRebill claims as required and process remittance advicesRespond to payer requests to support timely paymentsOffer self-pay patients appropriate options, including financial applications, TennCare applications, and deposits for non-emergency proceduresWork with minimal supervision while following written and verbal instructionsMaintain familiarity with the organization and functions of all unitsDemonstrate effective communication, empathy, and a commitment to positive interactions with patients and colleaguesEstablish measurable annual goals and objectivesFoster positive customer relationshipsEnsure compliance with departmental policies, procedures, and regulationsWhat We Are Looking ForExperience with medical claims and insurance processing preferredKnowledge of insurance coverage and payer requirementsStrong attention to detail and accuracyAbility to manage patient accounts and billing adjustmentsFamiliarity with remittance processing and claim rebillingStrong communication and customer service skillsAbility to work independently with minimal supervisionEmpathy and professionalism when assisting patientsStrong organizational and time-management skillsAbility to follow policies, procedures, and regulationsWhat You Can ExpectBenefits Exceptional patient care starts with a team that feels valued, supported, and empowered - backed by comprehensive compensation and benefits every step of the way Medical, Rx, Dental, Vision, Life & AD&D Insurance Retirement Plans PTO, Leave of Absence Maternity/Disability Leave Flexible Spending Account