Performing advanced follow-up on insurance billing and collection activities, the full-time Insurance Billing Assistant will manage collection calls, verify insurance records, and expedite payments from various payers while working remotely. Key responsibilities Conduct insurance follow-up billing and collection duties to ensure timely payment of physician charges Review patient accounts for accuracy in insurance information, invoices, and correspondence Utilize Epic and other tools for claim submission, status inquiries, and payment tracking Required qualifications High school diploma or equivalent certification Minimum of 3 years of experience in billing or insurance Familiarity with claims resolution and medical billing processes Proficient in using Epic EHR and other relevant software Ability to assist with training new staff members