Managing a caseload of intricate claims, the full-time remote Complex Adjuster will investigate coverage and liability while delivering an industry-leading claims experience for policyholders and claimants. Key responsibilities Verify coverage and determine liability for various accident scenarios Make prompt and courteous contact with all parties involved in a claim Contribute to the development of claims guidelines and recommend product improvements Required qualifications Bachelor's degree or equivalent experience required 3-5 years of file ownership experience in handling insurance claims Ability to obtain additional insurance licenses within 30 days Proficient in reading and interpreting policy language Experience managing complex personal auto claims to closure