Insurance Accounts Receivable Lead

Overseeing daily operations in a fully remote capacity, the full-time Insurance Accounts Receivable Lead will guide team members, ensure efficient workflows, and manage complex claims while serving as a liaison between team members and functional leadership. Key responsibilities Support and guide a team to meet departmental goals by monitoring productivity and providing ongoing training and performance feedback Report key metrics and updates from payors to management, identifying opportunities for process improvements Act as the first line of support for team questions and issue resolution while managing personal A/R follow-up workload Required qualifications High School diploma or equivalent required 2+ years of experience in healthcare revenue cycle operations, focusing on prior A/R follow-up 1+ year in a lead or supervisory role preferred Proficiency in electronic health record systems and Microsoft Office Strong leadership, organizational, and decision-making skills