Instructional Designer

Overview

Duration: 12 Months (High probability of conversion)

Location: REMOTE

Type: Contract Full Time

Job Description

• This role is part of the Underwriting Learning & Development team and is focused on designing and delivering high-quality digital learning solutions.
• The position involves conducting in-depth needs assessments, partnering with subject matter experts, and developing eLearning and blended training programs to support both Personal and Commercial Lines underwriting teams.
• The role aims to enhance onboarding processes and upskill underwriting talent, leveraging modern instructional design practices and tools.
• Conduct job-task analyses and training needs assessments to identify learning objectives.
• Consult with stakeholders and team members to define training goals, program objectives, and module outcomes.
• Collaborate with subject matter experts and e-Learning specialists to design and develop instructional materials.
• Create eLearning programs using Articulate 360 and Camtasia, and apply adult learning principles to ensure learner engagement.
• Develop blended learning approaches, including classroom, virtual, self-paced modules, and job aids.
• Research, select, and adapt training curricula, content, and materials to meet specific learning needs.
• Measure training effectiveness using evaluations, participant feedback, and performance data, providing recommendations for improvement.
• Work closely with the manager, attending daily onboarding check-ins and later weekly alignment meetings.
• Engage with stakeholders to gather requirements and feedback, ensuring training effectiveness and alignment with business objectives.
• Manage end-to-end instructional design lifecycle, tracking projects through workflow and design tools.

Must Have

• Proficiency in Articulate 360 and Camtasia.
• Strong expertise in instructional design and adult learning principles.
• Proven experience creating digital instructional content and eLearning solutions independently.
• Ability to design and deliver blended learning solutions (online, ILT, job aids).
• Skilled in stakeholder engagement and conducting formal learning needs analyses.
• Ability to manage the full instructional design lifecycle from discovery to delivery.

Nice to Have

• Prior experience or knowledge of the insurance or financial services industries (particularly underwriting).
• Experience facilitating instructor-led training (ILT).
• Background in working within large organizations with branding standards and strict guidelines.
• Familiarity with compliance and regulatory training requirements.
• Exposure to performance tracking tools and evaluation strategies.

EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.