Installation TechnicianYour impact: Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing to a mission that protects our nation every day.CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what's next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy.
Together, we'll strengthen continuity and drive the next generation of innovation.Meaningful work and personal impact: As an Installation Technician supporting CIS, you will play a key role in modernizing and sustaining enterprise infrastructure across diverse environments. You will install, configure, relocate, and decommission IT equipment while ensuring accuracy, quality, and minimal impact to mission essential users. Your work directly supports technology refresh efforts, ensures infrastructure readiness, and enables secure, reliable, and seamless IT services across a globally distributed enterprise.Key responsibilities:Install, replace, relocate, and configure IT hardware, including workstations, monitors, printers, servers, peripherals, and related components, across enterprise sites.Conduct site assessments, surveys, and equipment readiness checks; maintain detailed installation schedules and documentationDevelop and maintain installation artifacts such as issue logs, action reports, equipment inventories, and site readiness formsPerform troubleshooting and basic break/fix activities for installed hardware, escalating complex issues as neededSupport equipment lifecycle activities including asset tracking, hardware replacement, declassification, and compliance with disposal and sanitization requirementsCoordinate with site leads, project managers, and technical teams to resolve installation issues and ensure accuracy and completeness of deploymentEnsure all work adheres to installation procedures, security requirements, labeling standards, and approved hardware configurationsWhat you'll need to succeed:Experience requirements: Installation Technician (IV) - Requires a Bachelor's degree in an IT-related field or 8 years of relevant IT experience in lieu of a degree.
Installation Technician (V) - Requires a Bachelor's degree in an IT-related field or 8-14+ years of relevant IT experience in lieu of a degree.Certification: Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+, etc.)Clearance: Active TS/SCI clearance with a favorable polygraphHands-on experience installing and troubleshooting IT hardware in enterprise or multisite environmentsAbility to read and follow installation plans, technical documentation, and configuration guidelinesStrong understanding of hardware setup, cabling standards, equipment handling, and basic network connectivity conceptsAbility to track assets, update documentation, and maintain accurate inventory recordsStrong communication, coordination, and customer service skillsAbility to support travel to CONUS and OCONUS sites as required by installation projectsUS citizenship requiredLocation: Onsite