Inside Sales Supervisor

Inside Sales Supervisor - Starting at $80k/annually!

This position is a direct hire opportunity!

Integrity Trade Services is hiring an Inside Sales Supervisor for our manufacturing client to start immediately starting at $80k/annually! Receive comprehensive benefits through our client upon hire!

Responsibilities:

We are looking for an experienced Inside Sales Supervisor to guide our inside sales team, manage day-to-day sales activities, and deliver outstanding customer service. The ideal candidate will bring a solid background in metals distribution, with specific experience in light-gauge flat-rolled products.

• Lead, mentor, and provide ongoing support to the inside sales team.
• Manage customer inquiries, prepare and oversee quotes, coordinate order entry, and resolve customer concerns.
• Work closely with Operations, Shipping, Purchasing, and Outside Sales to maintain seamless order fulfillment.
• Identify opportunities to strengthen sales processes, increase efficiency, and enhance customer satisfaction.
• Track pricing, inventory requirements, and profit margins.
• Assist with key account management and contribute to sales growth.

Location: University Park, IL

Schedule/Shift Details: First Shift, Monday-Friday

• Overtime as needed.

Qualifications:

• Required: 3–5 years of sales experience in metals distribution, specifically involving light-gauge flat-rolled metals.
• Familiarity with cold rolled, galvanized, stainless steel, aluminum, tinplate, or copper/brass products.
• Working knowledge of metal processing methods, including slitting, blanking, and cut-to-length.
• Prior supervisory or leadership experience preferred.
• Experience using ERP and CRM systems.
• Strong communication, organizational, problem-solving, and multitasking abilities.
• A college degree is preferred but is not required for candidates with relevant experience.

Benefits:

• Medical
• Dental
• PTO
• 401k