Inside Sales Program ManagerLocation: North Charleston, SC Full-Time | Base Salary + Performance Bonus + BenefitsSales Focus Inc. (SFI) is the pioneer and leader in sales outsourcing. For more than 25 years, we have helped companies across the United States and internationally accelerate revenue growth through outsourced sales solutions, dedicated sales teams, and customer acquisition strategies.Since 1998, SFI has launched over 1,300 sales campaigns and hired more than 12,000 sales professionals across industries including technology, energy, telecom, healthcare, SaaS, and professional services.Position OverviewThe Inside Sales Manager is responsible for overseeing business-to-business inside sales and appointment-setting programs for SFI clients across multiple industries.
This role focuses on outbound prospecting, lead generation, appointment setting, pipeline development, and client acquisition.The Inside Sales Manager will lead SDR teams responsible for engaging decision-makers, qualifying opportunities, and setting appointments for enterprise and mid-market sales organizations.This individual will oversee daily sales operations, coaching, recruiting, KPI management, and client communications while driving overall program performance and growth.Key ResponsibilitiesLead and manage B2B SDR and appointment-setting teams across multiple client programsOversee outbound prospecting initiatives targeting business owners and executive-level decision-makersServe as the primary operational liaison between SFI and assigned clientsParticipate in client kickoff meetings, onboarding, and launch planningRecruit, interview, onboard, and train inside sales representatives and SDRsDevelop call strategies, outreach cadences, scripts, and operational playbooksConduct ongoing coaching, call reviews, and performance management sessionsMonitor KPIs including outbound activity, contact rates, appointments set, pipeline creation, and conversion metricsEnsure teams consistently achieve client objectives and monthly performance goalsIdentify process improvements and operational efficiencies to increase performanceDeliver weekly reporting, recommendations, and strategic insights to clients and executive leadershipDrive client satisfaction, retention, and program expansion opportunitiesQualifications3+ years of inside sales management, SDR leadership, or appointment-setting management experiencePrior experience managing outbound B2B sales development teams requiredProven ability to lead teams against KPIs, quotas, and pipeline generation goalsExperience in outsourced sales, lead generation, SaaS, technology, staffing, or professional services preferredStrong coaching, leadership, and employee development skillsAbility to manage multiple programs and priorities simultaneouslyExcellent communication, organizational, and problem-solving skillsExperience using CRM systems such as HubSpot or Salesforce preferredProficiency with Microsoft Office and virtual communication platformsCompensation & BenefitsCompetitive base salary plus uncapped performance incentivesHealth, dental, and vision insurance401(k) programPaid time off and paid holidaysCareer advancement opportunities within a growing national organizationCollaborative, entrepreneurial, and performance-driven cultureSales Focus Inc. is one of the most established names in outsourced sales. Our inside sales division supports national and international clients looking to accelerate pipeline generation and customer acquisition through dedicated SDR and appointment-setting teams.This role provides the opportunity to lead high-impact B2B sales programs, work directly with executive leadership, and play a key role in scaling strategic client partnerships.If you are a competitive, results-driven leader who thrives in fast-paced B2B sales environments, we encourage you to apply.