Inside Sales Appointment Setter

Inside Sales Appointment SetterLivonia, MichiganWe're hiring an Inside Sales Appointment Setter to help us bring our lead generation in-house. You'll be calling local business decision-makers, introducing STACK Cybersecurity, qualifying prospects, and setting first-time appointments for our Outside Sales Rep.Setter ResponsibilitiesExecute daily outbound calling strategy to target verticalsQualify leadsSchedule and confirm appointments for OSRsDocument all calls, notes, and outcomesAchieve or exceed monthly KPIs for calls, connects, and FTAsParticipate in weekly training and call review sessionsCollaborate with the OSR for feedback and continual improvementFollow up with warm leads and nurture them to appointmentPerformance Metrics:80–100 calls/day10–15 connects/day2–3 FTAs/week<20% no-show rateSetter Qualifications1+ year in an outbound calling or inside sales role (B2B preferred)Clear, confident communication skillsComfortable handling objections and keeping a positive toneHighly organized and disciplined in following a processTech-savvy enough to learn CRM, dialer, and prospecting tools quicklyPersistent, positive, and results-drivenStrong verbal communication and listening skillsSetter BenefitsCompetitive salaryComprehensive health, dental, and vision insuranceEmployer-paid life insuranceOpportunities for professional development and career advancementFlexible work environmentPaid time off and holidaysEmployee Assistance Plan (EAP)Truly collaborative work environmentFrequent free lunches, Fireball Friday, Shuffleboard tournaments, Premium coffee maker with 80+ variations