Infusion Collections Specialist

To support our Specialty Infusion Pharmacy, the full-time Infusion Collections Specialist will manage medical accounts receivable processes remotely, ensuring timely payment through proactive collection actions and customer service. Key responsibilities Research and resolve outstanding balances on accounts receivable to maximize timely payments Make routine collection calls and document actions taken in the company software system Identify billing errors and escalate issues to management as needed while ensuring compliance with relevant regulations Required qualifications 2 years of home infusion collection experience is required High School Diploma or equivalent Knowledge of HCPC coding and medical terminology Experience with CPR+ system is strongly preferred Proficiency in Word, Excel, Teams, and Outlook