Qualifications
* 6+ years of experience in Infrastructure Engineering, Data Center Administration, or VDI Administration.
* Hands‑on expertise with AVD , VMware Horizon , on‑prem VDI, and Windows 365 Cloud PC .
* Strong experience with VMware vSphere / ESXi , cluster operations, and resource optimization.
* Deep knowledge of Windows Server ) , Windows 10/11 Enterprise , AD, GPO, DNS, and DHCP.
* Solid understanding of enterprise networking and storage fundamentals.
* Experience troubleshooting performance issues in large‑scale VDI environments.
* Familiarity with ITSM tools and structured incident/change workflows.
Key Responsibilities
1. VDI Architecture & Engineering
* Design, deploy, configure, and optimize Azure Virtual Desktop across multi‑region Azure environments.
* Administer and support VMware Horizon , including Connection Servers, UAGs, instant clones, pools, and App Volumes.
* Implement and manage Windows 365 Cloud PC provisioning, policies, and capacity planning.
* Engineer scalable, high‑availability VDI solutions aligned with enterprise SLAs.
* Lead platform upgrades, image lifecycle management, and gold image optimization.
* Administer VMware vSphere / ESXi clusters, including host configuration, HA, DRS, and resource allocation.
* Manage VM provisioning, storage allocation, and performance tuning.
* Support hybrid infrastructure integrating onprem and Azure workloads.
* Ensure proper configuration of storage (SAN/NAS), networking (VLANs, DNS, DHCP), and compute resources.
3. Performance & Monitoring
* Monitor VDI environments for performance, capacity, and availability.
* Troubleshoot user experience issues such as latency, profile corruption, login delays, and session instability.
* Conduct root cause analysis for complexDI incidents.
* Implement proactive monitoring using enterprise tools and dashboards.
4. Security & Compliance
* Partner with security teams to apply zero‑trust principles within VDI platforms.
* Maintain compliance with patching, vulnerability remediation, and hardening standards.
* Manage identity integration with Active Directory , Azure AD / Entra ID , and Group Policy .
* Support MFA and conditional access enforcement.
5. Lifecycle & Operations
* Perform regular patching and upgrades of Windows Server, Windows 10/11 multi‑session, Horizon components, and AVD host pools.
* Maintain disaster recovery strategies and backup integration for VDI platforms.
* Develop and maintain runbooks, SOPs, and architecture documentation.
* Participate in ITIL‑based incident, problem, and change management processes.
* Provide Tier‑3 escalation support for VDI issues.
* Mentor junior administrators and support knowledge‑sharing initiatives.
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* 6+ years of experience in Infrastructure Engineering, Data Center Administration, or VDI Administration.
* Hands‑on expertise with AVD , VMware Horizon , on‑prem VDI, and Windows 365 Cloud PC .
* Strong experience with VMware vSphere / ESXi , cluster operations, and resource optimization.
* Deep knowledge of Windows Server ) , Windows 10/11 Enterprise , AD, GPO, DNS, and DHCP.
* Solid understanding of enterprise networking and storage fundamentals.
* Experience troubleshooting performance issues in large‑scale VDI environments.
* Familiarity with ITSM tools and structured incident/change workflows.
Key Responsibilities
1. VDI Architecture & Engineering
* Design, deploy, configure, and optimize Azure Virtual Desktop across multi‑region Azure environments.
* Administer and support VMware Horizon , including Connection Servers, UAGs, instant clones, pools, and App Volumes.
* Implement and manage Windows 365 Cloud PC provisioning, policies, and capacity planning.
* Engineer scalable, high‑availability VDI solutions aligned with enterprise SLAs.
* Lead platform upgrades, image lifecycle management, and gold image optimization.
* Administer VMware vSphere / ESXi clusters, including host configuration, HA, DRS, and resource allocation.
* Manage VM provisioning, storage allocation, and performance tuning.
* Support hybrid infrastructure integrating onprem and Azure workloads.
* Ensure proper configuration of storage (SAN/NAS), networking (VLANs, DNS, DHCP), and compute resources.
3. Performance & Monitoring
* Monitor VDI environments for performance, capacity, and availability.
* Troubleshoot user experience issues such as latency, profile corruption, login delays, and session instability.
* Conduct root cause analysis for complexDI incidents.
* Implement proactive monitoring using enterprise tools and dashboards.
4. Security & Compliance
* Partner with security teams to apply zero‑trust principles within VDI platforms.
* Maintain compliance with patching, vulnerability remediation, and hardening standards.
* Manage identity integration with Active Directory , Azure AD / Entra ID , and Group Policy .
* Support MFA and conditional access enforcement.
5. Lifecycle & Operations
* Perform regular patching and upgrades of Windows Server, Windows 10/11 multi‑session, Horizon components, and AVD host pools.
* Maintain disaster recovery strategies and backup integration for VDI platforms.
* Develop and maintain runbooks, SOPs, and architecture documentation.
* Participate in ITIL‑based incident, problem, and change management processes.
* Provide Tier‑3 escalation support for VDI issues.
* Mentor junior administrators and support knowledge‑sharing initiatives.
#J-18808-Ljbffr
Infrastructure Engineer in phoenix at Unknown Company
This position is listed as full time and hybrid.