Technical Specialist (Journeyman)Client is seeking a Technical Specialist (Journeyman) to provide technical subject-matter expertise for the planning, design, integration, and deployment of audiovisual (AV) and related infrastructure systems across client's facilities. For this role, Journeyman refers to a mid-level technical professional, typically with 6–10 years of relevant experience supporting infrastructure, AV, or enterprise technology systems. This position is technical in nature and supports program and project efforts by delivering hands-on technical leadership, solution design input, standards alignment, and system validation.
This role is not a help desk or purely project management position.Key ResponsibilitiesServe as a technical subject-matter expert (SME) for AV and related infrastructure systemsTranslate technical and functional requirements into practical, scalable technical solutionsProvide hands-on technical support and leadership across large, complex system implementationsSupport design, integration, and deployment of technologies that interface with enterprise systems and networks, including classroom instructional AV, conference room and collaboration technologies, video conferencing systems, digital signage, and supporting control and network componentsReview and validate technical designs, RFIs, submittals, drawings, and Bills of Materials (BoMs)Identify and recommend best practices and technical standards to achieve high-quality solutionsCollaborate with Program Managers, vendors, integrators, Facilities, and DC client's technical teams to resolve technical issues and risksParticipate in site assessments, field walks, installation reviews, system testing, and commissioning activitiesProvide advanced troubleshooting and technical issue resolution during deploymentsSupport acceptance testing, verification, and operational readinessContribute to technical documentation, as-built validation, and knowledge transfer to DC client staffCommunicate technical concepts and recommendations to senior technical staff and leadership as neededRequired Experience & SkillsExperience equivalent to a Journeyman Technical Specialist (approximately 6–10 years)Demonstrated expertise supporting AV, infrastructure, or enterprise technology systemsProven experience providing technical leadership on large-scale or complex implementationsStrong understanding of system integration concepts, including network, security, and control dependenciesAbility to communicate technical and functional concepts clearly to technical and non-technical audiencesExperience working with vendors and system integrators in a technical oversight roleStrong analytical, troubleshooting, and documentation skillsPreferred QualificationsExperience supporting AV or infrastructure systems in schools, government agencies, or large institutional environmentsExperience coordinating technical work alongside construction or facilities modernization projectsFamiliarity with enterprise collaboration platforms and AV control systemsExperience developing or enforcing technical standards and best practicesRelevant technical certifications (AV, networking, systems, or infrastructure) are a plusMinimum Education / CertificationBachelor's degree in information technology or a related field, or equivalent professional experience.Skills Matrix· Bachelor's degree in information technology or a related field, or equivalent professional experience. · Experience supporting AV or infrastructure systems in schools, government agencies, or large institutional environments · Experience coordinating technical work alongside construction or facilities modernization projects · Familiarity with enterprise collaboration platforms and AV control systems · Experience developing or enforcing technical standards and best practices · Experience coordinating technical work alongside construction or facilities modernization project · Familiarity with enterprise collaboration platforms and AV control systems · Technical certifications in one or more of the following areas: audiovisual (AV), networking, systems, or infrastructureFlexible work from home options available.Compensation: $58.00 - $65.00 per hour