ServiceNow HAM SAM DeveloperLocation: Jersey City, NJDuration: 6 monthsAct as a technical expert for ServiceNow HAM and SAM/SAM Pro modulesDesign and implement asset lifecycle management solutions from procurement to retirementCollaborate with cmdb and IT operations teams for data alignmentSupport integration of ServiceNow with enterprise systemsEnsure software license compliance and optimizationManage and maintain asset data accuracy and normalizationWork with stakeholders to gather and refine requirementsDrive automation across asset and software management processesProvide technical guidance on ServiceNow best practicesParticipate in system enhancements and continuous improvementsDesign, configure, and enhance ServiceNow HAM and SAM modulesImplement hardware and software asset models and lifecycle workflowsConfigure normalization rules and entitlement reconciliation processesManage software license models, compliance, and optimization workflowsDevelop and maintain integrations using REST and SOAP with external systemsIntegrate with tools like SCCM/MECM, Active Directory, Azure AD, and procurement systemsConfigure and manage mid servers and authentication mechanismsBuild import sets, transform maps, and scheduled jobs for data ingestionDevelop customizations using business rules, client scripts, script includes, and UI policiesCreate workflows using flow designer for approvals and lifecycle changesGenerate dashboards, reports, and performance analyticsEnsure data integrity and compliance with organizational policiesStrong hands-on experience in ServiceNow HAM and SAM modulesExpertise in software asset management (SAM Pro preferred)Experience in hardware asset management lifecycle processesProficiency in REST and SOAP web service integrationsStrong knowledge of CMDB and data modelingExperience with mid server configuration and managementAbility to create and manage normalization and reconciliation rulesProficiency in scripting (JavaScript in ServiceNow platform)Experience in building workflows and automationStrong understanding of software licensing and complianceExcellent communication and stakeholder management skillsStrong analytical and problem-solving abilitiesAttention to detail and data accuracy focusAbility to work in fast-paced and agile environmentsCollaboration with cross-functional teamsTime management and prioritization skillsProactive and ownership-driven mindsetAdaptability to changing requirementsStrong documentation and reporting skillsAbility to troubleshoot and resolve complex issuesExperience Required: 6-8 years or above