ServiceNow Technical LeadLocation: Dallas, TX - onsiteDuration: 6 monthsLead ServiceNow development across ITOM, ITAM, and ITSM modulesDesign and implement scalable ServiceNow solutionsDrive CMDB and Discovery strategy within the organizationCollaborate with stakeholders to understand business requirementsGuide teams on ServiceNow best practices and platform capabilitiesOversee portal development using Employee CenterEnsure alignment of ServiceNow solutions with IT infrastructureSupport integration of ServiceNow with enterprise systemsMentor junior developers and review technical deliverablesPromote automation and workflow optimization across processesEnsure data quality and governance within CMDBContribute to continuous platform improvement and innovationDevelop and maintain Service Catalogs with variable setsBuild flows, subflows, and decision tables using Flow DesignerCreate multi-page record producers and catalog itemsDevelop and customize Employee Center portalsWrite and maintain scripts for business rules, client scripts, and integrationsImplement and manage ServiceNow Discovery processesAnalyze discovery logs, probes, and sensors for troubleshootingPerform CMDB audits, health checks, and data cleanupMonitor system performance and ensure platform stabilityConfigure integrations with infrastructure and external toolsMaintain documentation for configurations and processesProvide production support and resolve incidentsStrong experience in ServiceNow platform developmentExpertise in ITOM, ITAM, and ITSM modulesHands-on experience with Service Catalog and variable setsExperience with Flow Designer and workflow automationStrong scripting skills (JavaScript in ServiceNow)Experience with Employee Center and portal developmentKnowledge of CMDB structure and data managementExperience with ServiceNow Discovery implementationUnderstanding of networking protocols like TCP/IP, SNMP, SSH, WMIKnowledge of infrastructure components (servers, databases, cloud)Strong troubleshooting and analytical skillsExperience in Agile and IT service management processes8-10 years or above