Information Technology Technician IIDo you have questions about the application process? If so, please refer to the Applicant FAQ's.Position InformationPosting Number: - VPosition Title: - Information Technology Technician IIPosting Type - StudentHours/week: - 10-20Eligibility: - Work study preferred but open to all studentsSemester - Academic YearLocation - St. Mary's HallDetailed Work ScheduleNumber of positions: - 5Department: - 715-UTS - Technology Support ServicesContact Name: - Kimberly WalterContact Phone/Extension: - Position Summary InformationJob Description Summary: Deliver first-level help desk support for all UTS-supported systems. Assist students, faculty, and staff with issues related to Villanova technology and systems. Diagnose and resolve computer-related problems.
Record support requests using the TeamDynamix (TDX) ticketing system.Requirements: Enrollment as a graduate student at Villanova University with 1 year of previous relevant experience or relevant coursework. Willingness to complete necessary training and certifications. Strong problem-solving abilities and effective communication skills. Must be a current graduate student at Villanova University. Basic technical knowledge to support IT infrastructure (e.g., troubleshooting hardware/software, understanding of operating systems).
Excellent written and verbal communication skills. Strong customer service experience.Additional Information: Summer, Fall, and Spring position. Technology Support Services will provide all training.Physical Demands Summary:Wage Rate: - 13.00Posting Detail InformationClosing Date (11:59pm ET):Open Until Filled - YesPosting Specific QuestionsRequired fields are indicated with an asterisk (*).* Are you currently a registered Villanova student? YesNo* Are you eligible for work study? YesNoI don't know* What is your availability?
(days and times) (Open Ended Question)* Have you ever worked on campus before? If "Y", what department and semester/year? (Open Ended Question)Optional Applicant Documents:Cover Letter / Letter of InterestResume / Curriculum Vitae
Information Technology Technician II in villanova at Unknown Company
This position is listed as full time and onsite.