Base pay range
$23.00/hr - $27.00/hr
We are seeking an IT Technician to provide internal network support and general IT assistance within a dynamic Museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).
Key Responsibilities
- Maintain internal network connectivity
- Troubleshoot Wi‑Fi issues
- Provide printer and internet support
- Respond to support tickets and resolve technical issues
- Deliver excellent customer service through direct interaction with staff
- Provide onsite support three days per week (Tuesday–Thursday)
- Reset passwords and troubleshoot login issues
- Assist with account access problems
- Track and manage hardware inventory
- Perform light helpdesk tasks, including basic troubleshooting for Windows systems
Required Skills & Experience
- 2+ years of experience in IT support or helpdesk roles
- Strong troubleshooting skills for network and hardware issues
- Excellent communication and customer service abilitiesAbility to work onsite as scheduled
Compensation
$24/hr – $27/hr
Compensation may vary based on skills, experience, and education.
Benefits
Benefit packages begin on the first day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching. Employees are also entitled to paid sick leave and/or other paid time off per applicable law.
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Technology, Information, and Media
Location
San Francisco, CA
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