We are seeking a skilled
Information Technology Support Analyst
to support and maintain corporate and contract IT infrastructure across multiple locations in Northern Virginia. This role is ideal for a hands-on IT professional who thrives in a fast-paced environment and can independently troubleshoot, maintain, and improve end-user systems and network operations.
Must be a US Citizen.
Must have the ability to obtain a Secret Clearance.
Responsibilities:
Accept a mentorship to assist the Information Technology (IT) Specialist in providing systems support tasks for hardware devices and software packages, help with installation setups, and revise existing documentation guidelines
Provide timely technical support for users and work with them to solve existing problems
Provide training for teams in multi-faceted departments, answer technology questions as needed, complete administrative tasks when required, and fill out documentation when requesting new inventory
Commute short distances between office locations to provide support
Provide support to remote users and escalate issues to supervisors as needed
Information Technology Support Analyst
to support and maintain corporate and contract IT infrastructure across multiple locations in Northern Virginia. This role is ideal for a hands-on IT professional who thrives in a fast-paced environment and can independently troubleshoot, maintain, and improve end-user systems and network operations.
Must be a US Citizen.
Must have the ability to obtain a Secret Clearance.
Responsibilities:
Accept a mentorship to assist the Information Technology (IT) Specialist in providing systems support tasks for hardware devices and software packages, help with installation setups, and revise existing documentation guidelines
Provide timely technical support for users and work with them to solve existing problems
Provide training for teams in multi-faceted departments, answer technology questions as needed, complete administrative tasks when required, and fill out documentation when requesting new inventory
Commute short distances between office locations to provide support
Provide support to remote users and escalate issues to supervisors as needed