INFORMATION TECHNOLOGY SUPERVISOR II (537111) — Enterprise Tax Unit Supervisor

Enterprise Tax Unit SupervisorInformation Technology Supervisor II$8,504.00 - $11,395.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.Final Filing Date: 11/9/2026Are you seeking a dynamic leadership role that combines fostering active team engagement, employee development and collaboration across business and technology partners? The Enterprise Tax Systems Bureau (ETSB) is seeking motivated and enthusiastic Information Technology Supervisor II candidates to lead teams supporting critical Franchise Tax Board (FTB) applications and services. This recruitment will be used to fill multiple vacancies within ETSB, including positions supporting the Filing Case Management Services Section (FCMSS), which supports the new Filing Enforcement Case management and legacy Integrated Nonfiler Compliance (INC) applications, and the Collection Case Management Services Section (CCMSS) which supports the new Collections Case Management and other collections applications. Additional vacancies may also be filled through this recruitment.Under the general direction of an IT Manager I, the Supervisor independently plans, organizes and directs the work of technical staff, which may include Systems Analysts, Developers and/or Testers to ensure system functionality, application behavior and supporting processes meet departmental needs. The Supervisor establishes communication standards, defines roles and responsibilities, reinforces procedures, and monitors compliance with approved processes to maintain consistent, high-quality system support. The Supervisor plays a key role in coordinating work across Technology Services Division teams, business partners, and other stakeholders. The Supervisor ensures the team collaborates effectively with business users, other SDLC areas and technical groups to resolve issues, clarify requirements, and support enhancements across assigned enterprise applications and systems. The Supervisor also represents ETSB in divisional and departmental meetings, providing insight, recommendations, and guidance related to assigned applications and services. The Supervisor develops team goals and objectives, evaluates performance, assesses staffing needs, recruits qualified candidates, and ensures training plans support evolving business and technology requirements.

The role also participates on special project teams with divisional, departmental, and statewide impact, contributes to estimates for business and resource planning, and fosters a collaborative and supportive team environment aligned with FTB's core competencies and values.This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 1 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement(s): Describe your experience planning, organizing, and directing analytical and technical staff. 1. Include details on how you set expectations, monitor performance, and develop staff skills to meet organizational goals. 2. Provide an example of how you managed shifting priorities or changes in business/technical direction.Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities