Information Technology SpecialistSan Juan, Puerto RicoAbout the Job Information Technology SpecialistAn Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases.
The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology.Education:Associate or Bachelor's degree in a computer-related field with 3 years of related experience.Minimum Years of Experience: 3 years in related experienceCertifications (Optional):CompTIA Network+ (Plus)Required Technologies Experience:Microsoft OfficeFirewall configuration, management, and monitoringAntivirus configuration, management, and monitoringSecurity alerts monitoringSecurity hardeningVPN & Policies configuration and maintenanceWAN maintenance and monitoringFirmware updates, hotfixes, patches, and related appsNetwork equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administrationVMWare / Hyper-V virtual environmentMicrosoft Server 2016, 2019, and 2022Windows OS (Windows, 10 & 11)Microsoft Office 2016, 2019 and 36Equipment inventory managementTicketing systemInterpersonal Skills:Good verbal and writing communication skillsGood teamwork playerProficiency in EnglishFast learnerPositive attitudeAvailability to work after hoursWork under pressureProactive