Information Technology Manager (Mentor)

SUMMARY

The Information Technology (IT) Manager is responsible for

managing

and

continuously improving information

systems for the US

organization

This position

serves

as

the primary liaison between

business

stakeholders and technology teams to ensure enterprise applications support business processes, operational

goals

, compliance requirements

and strategic

objectives

. The IT Manager plans,

establishes

and

manages

technology projects

while coordinating

the business and technical aspects of assigned

initiatives.

This

role also oversees

the

reliable operation

and

day

to

day maintenance of business applications, telecom systems, desktop

and

field devices, customer support, end

user training

and

related

support functions.

The

position works closely with executive leadership, functional

business

leaders,

the

Subgroup IT Infrastructure team,

and

external vendors to ensure systems

remain

secure, reliable, scalable, and aligned with organizational objectives.

Location: Mentor, Ohio

100% On Site In-Office

DUTIES AND RESPONSIBILITIES

• Ensures proper functioning of corporate information processing systems and business applications. Helps business operations utilize information systems to improve efficiency. Works

  close

  with senior management to

  assure

  corporate goals are met by applying technology to the routines of the business.

• Keeps computer equipment, hardware, and software updated to meet organizational needs and Group IT policies.

• Plan, develop, and implement standard or custom business management applications along with standard operating procedures. Be closely involved in such areas as: data entry coding, policy, procedures, workflow, form design, reporting and systems analysis. Coordinates with all departments in obtaining cooperation and consults with Subgroup and Group IT Departments, and external vendors in performing job duties.

• Establish and maintain

  application

  specific

  governance processes

  standards

  and best practices.

• Direct and control all activities of the day-to-day IT functions, including the planning, budgeting, and maintenance of networks in support of any system.

• Schedule audits to systems for the optimization of capacity. Maintenance of equipment and data storage along with maintaining a disaster recovery plan.

• Assist in the development of departmental standards and procedures, direct and coordinate the work, providing technical support and training as it relates to operation of hardware and software within the network infrastructure.

• Lead or oversee information technology projects including development of project plans, budgeting, tracking and implementation.

• Implement and promote the company's Global

  and

  Subgroup

  IT standards

  and

  policies

• Support Global

  or Subgroup

  IT projects as

  required

• Set effective KPI's to measure performance across all stakeholder groups.

• Travel as necessary.

• Comply with Company policies and procedures, including safety and quality.

Competencies

Supervisory Responsibility

This position manages all employees of the department and is responsible for the following:

• Hiring of

  the employees within that department

• Performance management; Provides constructive and timely performance evaluations.

• Maintain discipline, morale, harmonious personnel relations and handle complaints and grievances in accordance with Company policy; make effective recommendations for promotions, transfers, terminations.

• Maintain personnel records on subordinates.

• Coordinate

  the US IT Team to ensure compliance with Company policy and procedures.

• Coordinate

  the US IT Team to support the PPG and Global ACO IT projects.

Education and/or Experience

• Bachelor's degree in Computer or Information Science

  -related field

  required,

  Master's

  degree preferred.

• At least five years of related experience in administration of information systems and technology, with

  increasing

  level of responsibility throughout

Other Skills

• Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.

• Excellent managerial skills.

• Thorough understanding of information technology and information technology systems.

• Excellent verbal and written communication skills.

• Organized with attention to detail.

Benefits

• Medical & Dental

• Company paid - Vision, Life Insurance, Short-Term, & Long-Term Disability

• 401(k) Match

• HSA & FSA

Other Duties

Please note this job description is not designed to cover, or contain, a comprehensive list of activities, duties or responsibilities that are required of

employee

for this job. Duties,

responsibilities

and activities may change at any time with, or without, notice. 

Mon-Fri. 8am-5pm In Office

Compensation details: Yearly Salary

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