Information Technology Associate (Mid)The Information Technology Associate (Mid) provides advanced technical support for Navy IT systems, networks, and infrastructure. This role is responsible for troubleshooting complex issues, supporting system administration functions, and ensuring that IT environments operate efficiently, securely, and in compliance with DoD standards.System Administration & SupportInstall, configure, and maintain servers, workstations, and enterprise applicationsSupport system upgrades, migrations, and performance optimization initiativesManage system configurations and ensure operational continuityAdvanced Troubleshooting & Issue ResolutionDiagnose and resolve complex hardware, software, and network issuesPerform root cause analysis and implement long-term solutionsSupport incident management and resolution processesNetwork & Infrastructure OperationsSupport management and maintenance of network infrastructure componentsAssist in implementing network configurations, monitoring performance, and resolving connectivity issuesContribute to system performance tuning and infrastructure improvementsSecurity & ComplianceEnsure systems adhere to DoD/Navy cybersecurity standards and policiesAssist with vulnerability remediation, patch management, and system hardeningSupport compliance with RMF-related activities and security auditsDocumentation & Continuous ImprovementDevelop and maintain technical documentation, SOPs, and system configurationsProvide recommendations for improving system performance and reliabilityMentor junior staff and provide technical guidance as neededRequirementsBachelor's degree + 5 years experience OR 10+ years relevant experienceStrong knowledge of:Systems administrationNetworking and infrastructureIT troubleshooting and diagnosticsPreferred certifications:Security+Network+Microsoft or Linux certifications