Job TitleServiceLink is seeking a talented, ambitious, self-directed information technology professional to track and manage the technology assets of the company, working closely with the business and information technology to ensure enterprise wide hardware and software is managed.A Day In The LifeIn this role, you will…Effectively collaborate with the business, company and technology team members to track and manage the technology assets of the companyPurchase all equipment for end usersPurchase mobile devices for end usersAccurately track and manage the technology assets of the companyPerform onsite audits at all ServiceLink OfficesWho You AreYou possess …Bachelor's degree in Information Systems, IT, Business, or a related field (or equivalent experience)Exceptional problem solving skills, listening skills and have a strong attention to detailDilligence in processes and procedural attentionResponsibilitiesHardware Asset Management (HAM)Manage the full lifecycle of IT hardware assets, including procurement, deployment, maintenance, refresh, and disposalTrack hardware assets such as laptops, desktops, servers, mobile devices, networking equipment, and peripheralsMaintain accurate asset records (serial numbers, ownership, location, warranty, lifecycle status)Coordinate hardware inventory audits and reconciliation activitiesEnsure secure and compliant hardware disposal and data destructionDefine and enforce hardware standards and refresh cyclesPartner with IT operations to support device onboarding, moves, adds, changes, and decommissioningSoftware Asset Management (SAM)Manage the full lifecycle of software assets, including license acquisition, deployment, usage tracking, renewal, and retirementEnsure compliance with vendor licensing agreements and contractsMonitor software usage and entitlement to reduce shelfware and overspendingLead internal and external software license audits and remediation effortsTrack SaaS, on?premises, and cloud software subscriptionsCollaborate with procurement and legal teams on licensing models and contract negotiationsOptimize software spend through consolidation and usage analysisAsset Governance & ComplianceDevelop and enforce IT asset management policies, processes, and controlsEnsure alignment with ITIL, ISO , security, and regulatory requirementsSupport internal audits, risk assessments, and compliance reportingMaintain accurate asset data to support cybersecurity, vulnerability management, and incident responseFinancial Management & ReportingPartner with Finance on budget planning, forecasting, chargeback/showback, depreciation, and cost allocationTrack asset costs, renewals, warranties, and maintenance agreementsProduce dashboards and reports on asset inventory, compliance status, spend, savings, and lifecycle healthContinuously improve data accuracy, automation, and integration with CMDB and service management platformsTools, Reporting & Data AccuracyUnderstand and utilize IT asset management tools (e.g., ServiceNow, AssetCloud, Snow, SCCM, Intune, JAMF, asset inventories)Produce regular reports and dashboards on asset inventory, compliance, lifecycle status, and financial impactContinuously improve data quality, automation, and integration with CMDB and service management systemsIT ProcurementLead or coordinate IT hardware and software procurement activities, from request intake through purchase order and fulfillmentPartner with corporate procurement to ensure IT purchases comply with sourcing policies and approval workflowsDevelop and maintain preferred vendor lists, pricing agreements, and standardized SKUsSupport contract negotiations for hardware purchases, software licenses, SaaS subscriptions, and maintenance agreementsTrack vendor performance, SLAs, renewal dates, and contract obligationsIdentify opportunities for cost savings, consolidation, and strategic sourcingEnsure procurement decisions align with asset standards, security requirements, and lifecycle strategiesQualificationsBachelor's degree in Information Systems, IT, Business, or a related field (or equivalent experience)3–7+ years of experience in IT Asset Management, including both hardware and softwareStrong understanding of asset lifecycle management and software licensing modelsExperience working with ITAM/SAM tools and service management platformsKnowledge of ITIL processes and best practicesStrong analytical, organizational, and documentation skillsExcellent stakeholder communication and vendor coordination abilitiesPreferred QualificationsITAM, SAM, or ITIL certificationsExperience supporting large, distributed, or enterprise environmentsFamiliarity with cloud and SaaS licensing modelsExperience supporting audits and regulatory compliance initiativesBackground working closely with cybersecurity or risk teams