Information Communication Technology Manager

CDRR Communications Lead – Cyber, Data, Risk & Resilience

Location: New York, NY / Hybrid

Industry: Financial Services / Technology

Reports to: CDRR Chief of Staff

Job Summary

The CDRR Communications Lead will lead internal communications for Cyber, Data, Risk & Resilience (CDRR) , a global technology organization covering cybersecurity, data, technology risk, fraud, resilience, and nonfinancial risk.

This is a hands-on, high-execution communications role focused on turning complex technology, cyber, and risk topics into clear, engaging communications for employees, senior leaders, and stakeholders.

The role owns communications end-to-end—from planning and content development through stakeholder review, approvals, distribution, and follow-up.

Key Responsibilities

• Develop and execute communications plans, editorial calendars, campaigns, newsletters, and executive messaging.
• Draft and edit executive communications, leadership memos, organizational announcements, newsletters, alerts, intranet content, and campaign materials .
• Translate complex cybersecurity, technology risk, data, fraud, and resilience topics into clear, actionable messages.
• Manage the complete communications lifecycle: intake → drafting → editing → stakeholder review → approvals → distribution → archiving .
• Support major cyber/risk awareness campaigns, Technology-wide communications, and Firmwide initiatives.
• Coordinate with senior leaders, Chiefs of Staff, SMEs, Technology Communications, Corporate Communications, and Creative Services.
• Support CDRR Open Forums, town halls, employee engagement programs, and leadership events.
• Maintain editorial standards, templates, communication calendars, approval records, and repositories.
• Perform detailed quality control including proofreading, fact-checking, links, distribution lists, sender validation, and version control.
• Track communication engagement metrics and use results to improve future campaigns.
• Leverage AI, automation, M365 Copilot, and agent-based tools to improve communications workflows.

Required Background

• Strong experience in internal, executive, technology, or change communications .
• Exceptional writing, editing, proofreading, and editorial judgment.
• Experience communicating complex technology, cybersecurity, risk, data, or regulatory topics .
• Strong stakeholder management skills in a large, matrixed, global organization .
• Ability to manage multiple communications deliverables simultaneously under tight deadlines.
• Experience working with senior executives and sensitive/high-visibility communications.
• Strong Microsoft Office/M365 skills, including Word, PowerPoint, Outlook, Teams, OneNote, and Copilot .
• Financial services, technology, cybersecurity, risk, or other highly controlled-environment experience is preferred.

Top 3 Must-Have Skills

1 Executive & Internal Communications

Executive messaging, leadership communications, newsletters, employee communications, intranet, town halls

2 Cyber / Technology / Risk Communications

Ability to simplify cybersecurity, technology risk, data, resilience, fraud, or regulatory topics for nontechnical audiences

3 End-to-End Communications Execution

Content creation, editing, stakeholder management, approval workflows, communications calendars, campaigns, distribution and quality control