Infor Wfm Consultant
Position: Infor Wfm Consultant (6++ months Minimum) Location: Remote (85% of the time) On-Site: 15% in Washington DC Vicinity
Qualifications
- 3+ Years of "specific" experience with Infor Wfm Time and Attendance and Scheduling software
- Prior experience migrating from UKG Kronos to Wfm
- Consulting experience with face-to-face customers including presentation skills
- Project-related experience with exposure to all phases of software development including Analysis and Design, Implementation, Testing and Deployment
- Skilled in analyzing and documenting business requirements and corresponding solution specifications
- Experience managing multiple tasks and projects
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
- Ability to travel 50% or more
Responsibilities
- As a Senior Functional Consultant for Infor's Workforce Management software (Wfm), you will have a wide range of responsibilities focused on providing functional solutions and leading practices to meet the needs of our customers
- You will be a part of a team of professionals that play a key role in implementing solutions and delivering results
- Skilled at providing in-depth analysis and the ability to provide resolution to broad, complex, and critical work, the Senior Functional Consultant will act in a lead capacity on complex projects, mentoring and guiding others in all aspects of an implementation lifecycle with specific emphasis on systems analysis, functional design and testing
- Lead full-cycle implementation including Kickoff, Requirements Gathering, Functional Design and Documentation, System Configuration, Testing, and Training, ensuring compliance with Infor Deployment Methodology
- Collaborate with customers to understand their business requirements and translate those requirements into a set of systematic specifications for development
- Develop a deep understanding of the features of the Wfm software to properly and effectively utilize features to meet customer needs
- Research, document, configure and test all functional elements to meet customer policies and procedures and state and federal laws
- Collaborate with Product Management, Product Development and Customer Support, when needed, to communicate customers' needs and design solutions
- Build and maintain customer relationships
- Provide quality service to both internal and external customers
- Earn credibility as a trusted advisor throughout Infor and the customer organization
- Seek to understand customer issues and delivers appropriate solutions based on product core functionality and Industry leading practices