Providing compassionate and knowledgeable support, the fully remote Indiana Licensed Customer Care Agent will manage customer inquiries, advocate for problem resolution, and ensure a positive experience for callers while working Monday through Friday with occasional weekend hours. Key responsibilities Answer customer inquiries with professional courtesy and exceptional service Act as an advocate for customers, facilitating timely problem resolution via telephone Document call information and navigate multiple computer systems while engaging with customers Required qualifications High School Diploma or GED Prior call center or customer service experience highly desired Basic computer literacy, especially with Windows-based systems Ability to pass a background investigation and drug screen Must reside in Indiana and meet home office internet requirements
Indiana Licensed Customer Care Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.