Benefits
Medical, Dental, Vision, 401k, and more
Our client is a leader in the energy industry. They are seeking an Iincident Manage r to work remotely.
The Ideal Candidate Will Have
- Familiarity with operational metrics and service health, including SLOs, MTTR, CSAT, and KPIs
- Knowledge of ITSM best practices and ITIL
- Experience with root cause analysis and reporting
- A working background with major ticketing platforms such as ServiceNow, Remedy, or Jira
- Extensive knowledge Microsoft 365
- Practical experience with Intune
- A strong understanding of Azure cloud services
Keywords
IT Operations, Incident Management, Problem Management, ITIL, ITSM, ServiceNow, Jira, Azure, AWS, Microsoft 365, Intune, Endpoint Management, Network Operations, Risk, Vulnerability, Root Cause Analysis
#J-18808-LjbffrIncident Manager in ga at Unknown Company
This position is listed as full time and able to be worked remotely.