Alpaca is seeking a seasoned leader to build and run its 24x7 incident command function, ensuring rapid response across APAC, EMEA and AMER regions. You will drive severity models, escalation pathways, and KPI definitions while coordinating with engineering, risk, and partner communications teams.
You will own post-incident reviews, drive continuous improvement, and mentor a distributed team to uphold reliability and regulatory readiness in a fast-growing fintech environment.
#J-18808-LjbffrIncident Command Lead - 24x7 Resilience & AI Ops in new york at Unknown Company
This position is listed as full time and onsite.