Incentive Processing Specialist

Detail-oriented and collaborative, the full-time Incentive Processing Specialist will support the delivery of residential energy efficiency incentives by processing applications, coordinating with community partners, and ensuring program requirements are met accurately and timely in a remote environment. Key responsibilities Build and maintain positive relationships with community partners, contractors, and customers Accurately review, process, and track incentive applications in accordance with program requirements Identify discrepancies and proactively resolve issues to ensure compliance and improve processes Required qualifications 2+ years of relevant experience in incentive processing, program administration, or customer service roles Strong attention to detail with experience in reviewing documentation for accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with databases or program management systems Highly organized with the ability to manage competing priorities in a fast-paced environment Proven ability to work independently while effectively collaborating as part of a team