Providing remote support for payroll services, the full-time Inbound Lead Development Representative (Quebecois) will handle customer inquiries via phone, chat, and email, utilizing strong multitasking skills and attention to detail. Key Responsibilities Handle inbound customer service and technical support inquiries in multiple languages Use critical thinking to ask probing questions and determine next steps with empathy Document inquiries, troubleshooting steps, and resolutions accurately Required Qualifications Must reside in specified states including AR, CO, FL, GA, KS, NC, NH, NJ, OH, OK, OR, PA, TN, TX, VA High school diploma or equivalent Fluent in verbal and written English and French (Quebecois) Prior experience with CRM systems Ability to handle high volumes of calls and chats efficiently
Inbound Lead Development Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.