Working remotely on a full-time basis, the Inbound Customer Service Representative will manage phone calls and customer service tasks, ensuring timely and professional assistance while adhering to compliance procedures. Key responsibilities Answer phone calls promptly and professionally, identifying caller needs and determining appropriate actions Document calls and outcomes accurately in the system, ensuring clarity for future reference Mentor new hires and assist with special projects as assigned by supervisors Required qualifications High School Diploma Understanding of Medicare, Medicaid, commercial billing, and HIPAA regulations Strong typing and data entry skills Ability to collaborate effectively with diverse teams Detail-oriented with strong organizational skills
Inbound Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.