Light Labs in Austin, TX is hiring a Support Systems Engineer to design and own the end-to-end support system used by teams and customers. You will build and scale the playbooks, routing, and AI-backed responses to achieve rapid resolution and high quality support.
You'll collaborate with GTM Operations, product managers, and founders to deliver measurable improvements in support velocity and customer outcomes in a fast-growing lab data platform environment.
#J-18808-LjbffrIn-Office Austin: AI-Driven Support Systems Engineer in austin at Unknown Company
This position is listed as full time and onsite.