In Home Care Administrative Support/Human Resources Specialist

Administrative Support/HR SpecialistWe are looking for an Administrative Support/HR Specialist to help support our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating caregiver recruitment and ensuring a warm and inviting face greets callers and visitors alike. You are highly detail-oriented, a self starter, and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and the right caregivers to improve lives.ResponsibilitiesProvide professional image, exceptional customer service to callers, team members and visitorsMaintain compliant electronic client and personnel files and maintain paper files as neededPerform a variety of administrative duties as assignedManage all aspects of caregiver recruiting, screening, interviews, onboarding, initial training and orientationsAssist with scheduling as neededAssist with confirmation calls to new and existing clients and caregivers to ensure shifts are coveredAssist with client and caregiver initial orientationsAssist in emergency coverage of clients (occasional day, evening/weekend)Serve in a weekly on-call schedule, including a 7 day period every 5-6 weeksBuild relationships to foster growth and customer service objectivesMaintain accurate employee and client information in a secure environmentParticipate in and set up for staff meetings, caregiver meetings, team meetings, briefings, in-services, committees and other related activities as neededCreate and maintain a professional atmosphere that is also a fun place to workQualificationsHigh school diploma or equivalent required, some college preferredDirect care experience required (for emergency coverage needs), CNA preferredMinimum 1 year of related experience.

Healthcare/homecare experience preferredExcellent customer service skills are essentialProficient PC skills. Ability to learn/use proprietary homecare softwareProfessional telephone etiquetteStrong attention to detail and problem-solving skillsInterpersonal skills that promote interdisciplinary collaboration and effective communicationStrong organizational skills with the ability to multitask in a hectic, ever-changing environmentSatisfactory criminal background check in accordance with state law requirementsWhy Join Our Team?Health benefits available after 3 monthsSupplemental insurance such as life, dental, vision and identity theft401K and MatchingCompetitive compensation with bonus opportunitiesTraining and supportFamily oriented and team focused environmentEnjoy coming to work to make a difference in the life of elders and those that serve them!Compensation: $27,000.00 - $31,200.00 per yearCaring Senior Service of New Braunfels has been serving the New Braunfels and surrounding 70 mile radius for 19 years. We are dedicated to providing exceptional customer service and select caregivers and CNAs that are committed to bringing joy into the home of each family we serve. Our mission is to allow every senior that wishes to remain at home to do so.

Come help us keep seniors Healthy Happy and Home!!We serve clients just North of San Antonio to just South of Austin. Come work in New Braunfels, Schertz, Garden Ridge, Cibolo, Marion, Bulverde, Canyon Lake, Spring Branch, Wimberley, Kyle, Luling, Lockhart, Seguin, San Marcos, and all of the rural areas in between.Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day!

Is this career right for you?Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.