Communications SpecialistThe Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Child Support Bureau and local Title IV-D staff across Indiana.Essential Duties/ResponsibilitiesCreate and edit training guides from content provided by subject matter experts.Write, edit, and disseminate communications to end users and stakeholders.Assist in developing training and training material for systems of record.Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.Assist adult learners in physical classroom trainings.Assist with equipment set up and testing activities for classroom trainings.Assist with administrative tasks associated with training registration.Monitor group mailboxes and respond to stakeholder questions.RequirementsExcellent attention to detailExcellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.Professional demeanorExcellent computer skills, including familiarity with Microsoft365 suite and Jira.Ability to manage multiple assignments simultaneously, while maintaining attention to detail.Ability to learn new information quickly and independently.Ability to meet deadlines, adapt to changing requirements, and work under pressure.Required/Desired SkillsWorking knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams); - Required - 3 YearsExcellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner - Required - 0Experience creating and edit training guides from content provided by subject matter experts - Required - 0Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues - Required - 0Experience of Atlassian Jira, Confluence and Service Management tools - Required - 0Ability to communicate effectively orally and in writing - Required - 0Ability to identify and resolve problems using research techniques - Required - 0Bachelor's degree or higher - Required - 0Teaching or training experience - Desired - 0Video editing using Adobe products - Desired - 0WCAG/ADA compliance - Desired - 0Web design/publishing - Desired - 0Document/web formatting - Desired - 0Title IV-D child support program experience - Desired - 0
IN-DCS-Communications Specialist in indianapolis at Unknown Company
This position is listed as full time and onsite.