Import Export Operation ManagerEl Segundo, California, United StatesImport Export Operation Manager - Japanese Bilingual - Minimum 7 Years of Experience in Freight ForwardingWe are seeking an Operations Specialist/Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase. This role will work closely with the U.S.
Director and collaborate with Japan headquarters and the Thailand team.Key ResponsibilitiesHandle day-to-day freight forwarding operations (Ocean / Air / Import / Export)Coordinate shipments, documentation, and delivery schedulesCommunicate with customers, vendors, carriers, and overseas officesMonitor shipment status and resolve operational issues as they ariseSupport operational process setup during the U.S. branch launch phaseAssist with internal coordination and reporting as neededRequired QualificationsExperience in freight forwarding or logistics operations (flexible depending on skill set)Basic to solid knowledge of Ocean and/or Air Import & Export operationsBusiness-level English communication skills (required)Legal authorization to work in the U.S.Ability to work on-site in the Los Angeles areaPreferred QualificationsMinimum 7 years of logistics or freight forwarding experienceExperience handling both import and export operationsJapanese language skills or familiarity with Japanese business cultureExperience working with overseas offices or international clientsIdeal Candidate ProfileWe are looking for someone who:Is detail-oriented and reliable in daily operationsCommunicates clearly and proactivelyIs comfortable asking questions and seeking clarificationTakes responsibility and follows through on tasksEnjoys working in a collaborative, team-oriented environmentCan adapt to change in a growing, launch-phase organizationCompensation & Benefits (Indicative)Salary: $75K-$90K (DOE)Standard business hours: Monday–Friday, 9:00 AM–6:00 PMPotential flexibility in work style as the organization growsBenefits to be discussed (health insurance, PTO, etc.)Our VisionTo be a Knot that connects people and nations— bridging Japan and the United States by supporting sustainable business and cross-border collaboration.Why Join UsBe part of a U.S. business launch from an early stageWork closely with leadership and gain broad operational exposureGrow with a global logistics company that values communication and trust