Implementation, Program Specialist (Remote)

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
As the implementation group supporting UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Manage client implementations from commercial handoff through go-live and hypercare.
Coordinate cross-functional requirements, milestones, risks, dependencies, and readiness activities.
Develop client-specific SOPs and coordinate required Quality and Operations approvals.
Lead implementation meetings, track actions, and drive issues to resolution.
Monitor go-live performance, escalate risks, and coordinate hypercare support.
Maintain accurate Salesforce, Blue Notes, and project records.
Provide implementation status and performance reporting using Power BI, Excel, and project tools.
Client implementation, logistics, operations, or customer solutions.
Ability to manage multiple priorities, identify risks, and drive actions to completion.
Proficiency with Excel, project trackers, and reporting tools.
Experience in project/program coordination
Proficiency with Salesforce
SOP, Quality, or ISO document-control experience.
Power BI experience.
Implementations delivered with complete requirements and readiness before go-live.
Risks, dependencies, and action items proactively managed to closure.
Project and Salesforce records remain accurate and current.
Shift: Monday - Friday with working hours varying based on the region the employee is supporting or managing.
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Citizen or National of the U.an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.